Vanderbilt West End: 615.649.0044
Chattanooga: 423.710.1581
Cool Springs: 615.435.3209
Louisville: 502.259.5490
Nashville: 615.383.1010

Apple Specialist Authorized Service Provider

MacAuthority is your authorized specialist for warranty work and Apple repair service. Our Apple trained professionals are available at all of our locations. With years of combined experience in Macintosh service, maintenance and support, we offer the peace-of-mind you deserve. Protect your investment with the same quality and care that you have come to expect from Apple. We are here to help you.

Services include Warranty Repair, General Repair,
Diagnostics, Data Backup, Upgrades, and more.

Where To Get Help:
Email us: Use this form to contact our service department.
Come see us: Come by one of our four locations and check your machine in for repair or upgrade.
Call us and arrange an on-site call: If you can’t bring in your machine, or would rather have us come to you, we can make house calls. Repair or upgrade, we’ll bring the service to you. Contact us at:

Chattanooga: 423.710.1581
Cool Springs: 615.435.3209
Louisville: 502.259.5490
Nashville: 615.383.1010

MacAuthority Convenience

Our customized shipping box allows you to safely send your laptop computer to MacAuthority for repair. Contact our service department for details and contact information. Once you receive our shipping box, please consult this video tutorial for proper box instructions.

 

Certified Service

Basic Rates:
Hourly Service Fee: $95
Hot Bench Fee: $75
Service Agreement - pdf

 

Be sure you have AppleCare:
We recommend AppleCare on all purchases that are eligible. If you'd like to learn more, ask a representative next time you are here! AppleCare can help you with Apple support and extra warranty coverage.